Contact Us - Help

Contact Us

Certification Portal and Certification General Questions

Please use the Certification Help Desk for questions or portal support.

If you have a class in session and need immediate help, please call +1-847-597-2982.

Customer Service

To add additional funds to your account E-mail Customer Service at or call +1-847-597-2862.

Certification Team Members

Ayana NickersonSenior Director, Certification and Training
Janet QuManager, Certification Programs
Kris RobersonManager, Certification Development
Dusty BlakeProject Manager – Translations and Quality Control
Amy WrightManager,  Technical Platforms
Angela SennettCertification Support Specialist
Jannet LasconCertification Support Specialist
Andres OjalillIPC European Representative